Overview
The Customer Interview Report Notion template is designed to help you translate customer interviews into valuable insights that can inform your business strategy. This template is particularly useful for product managers, customer success teams, and marketing professionals who regularly interact with customers to gather feedback.
Date and Interviewers: Records when the interview took place and who conducted it.
Customer Info: Captures the customer's name, contact details, and organisation.
Key Insights: Lists major takeaways like customer needs or pain points.
Background: Provides context about the customer's industry and role.
Q&A: Documents the questions asked and the customer's answers.
Use Cases: Outlines how the customer uses your product or service.
Findings: Highlights issues, insights, and opportunities from the interview.
By using this template, you can systematically capture and organise information from customer interviews, making it easier to derive actionable insights. It's a valuable tool for anyone looking to improve their product or service based on customer feedback.
Prompt Suggestions. Try asking ChatGPT...
How do I summarise customer interviews in Notion? What’s the best way to log quotes, insights, and themes? Can I build a feedback repository using Notion templates?
Key Features
Use Cases
Customer interviews, insight documentation, product validation
Built for Product Teams, Founders and Sprint Planning
Use Cases
- Interview summary fields and response tagging - Quote logging and insights extraction - Supports multiple interview types - Optional persona or segment mapping - Reusable across research cycles
Target Audience
UX researchers, Product teams, Interview facilitators, Startup founders
Relied upon by UX researchers to summarise interviews and user insights.
FAQs
How does this template improve my workflow?
How does the 'Customer Interview Report Template' template help with customer interviews?
Customer Interview Report Template
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